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Knowledge Base    Setup

When you first setup your EVERYAwards account, you'll be taken through the setup wizard. If you'd like to come back later and change any of the settings in the wizard, you can launch the wizard again from the top right corner of EVERYAwards by clicking "Setup Wizard" ...Read More

The launcher is the small button we place on your site that launches the rewards widget. If you'd like to disable this button and launch the widget by other means, you can do so by navigating to "Settings > Account Settings" inside of the EVERYAwards app and selecting "Hidden" for "Launcher Position".   ...Read More

If you've decided not to use the launcher button we've placed on your site, you can disable it. Once its disabled, you'll need to setup one of two methods in order for members to access your loyalty program and redeem their points.   URL Method The URL method basically involved placing a query string parameter in the URL of any page of your website. With the query string parameter present,...Read More

You can add your logo to emails and the login screen of your widget by navigating to "Settings > Account Settings" inside your EVERYAwards account. Once in account settings, you'll see an upload field where you can upload your logo.     Select your file and click "Save Settings". You will now see your logo on the settings page. If you'd like to remove your logo, you can cli...Read More

Sometimes you may want to offer a product as a reward instead of a discount code. To offer a product as a reward, you just need to select "Product" as the reward type when setting up a new reward in your EVERYAwards account.     After selecting the "Product" type, you'll be presented with a search box where you can search your product catalog and choose the product you'd like to use...Read More

If you'd like to embed a customer's point history into a page on your site, you just need to add a single line of HTML to any page where you'd like it to appear. We call this log the "EVERYAwards Ledger". If the customer is not logged in, they will be promted to login, otherwise, they will see a list of all rewards and redemptions they've earned right on the page of your site.   Here's...Read More

If you'd like to embed EVERYAwards into a page instead of using the modal popup, you can add the following line of code to any page on your site where you'd like the widget to appear.    When you embed the widget, customers will navigate to a page on your site to redeem rewards instead of having access via the launcher button. If you'd like, you can embed EVERYAwards and have the laun...Read More

You may find that awarding points based on the amount spent on an order doesn't fit the model exactly for how you'd like to run your loyalty program. For instance, if you only wanted to award points for orders over $50 or wanted to prevent customers with a specific email domain or using a specific discount code from earning points, you would want to setup customer order rules. Order Rules can be ...Read More

If you're migrating from another loyalty program or just want to start all of your customers off with an initial point balance, you can email a CSV file to shopifysupport@every.shop from the email address you sign into Shopify with.   The CSV file should have the customer's email address in one column and the point balance in another. Our team will ensure everything is formatted properly fo...Read More

If you'd like to link to a certain section of the EVERYAwards widget, the easiest way would be to use URL parameters--and it's so easy to do that anyone can do it.   To open EVERYAwards automatically, we'll use ?launchLoyalty=1   To automatically load a specific section of the widget, we need to know the URL name of that section.   There are several options for sections to aut...Read More

Once you log into your admin account, you can control the name of your points, the color of your rewards app, the logo displayed on your rewwards app, and the branding of your points via the "Wizzard" in the upper right-hand corner.   You can change your point icon to one of three things: A "Star", The EVERYAwards brand Asterisk, or an icon that's automatically created using the first lette...Read More

You can allow your customers to earn extra points if they purchase from a specific collection in your shop.   This is possible through "Settings > Collections". You can set up collection rules to award a number of bonus points per dollar spent for products in a given collection.     For instance, if you normally award 10 points per dollar, you could set up a collection ...Read More